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"We believe there is only one Quality
- the one which is better than what the customer wants." -
Neogen's Quality Policy.
Quality of our product is the biggest and most important driving
force in Neogen. It affects our process decision, systems and production
operations. Hence quality is the most important issue which is discussed
and monitored in Neogen at all levels. This has resulted in our
product quality being certified by leading Japanese and European
companies. Our quality and manufacturing systems are also audited
by various Pharmaceutical companies in Europe.
Due
to our consistency in supplying uniform quality goods desired by
our customers, all our major customers have our self certification
acceptance for the supplies made to them. This is a great responsibility
and we at Neogen understand the importance of same. In order to
ensure that our supplies match the required quality various steps
and systems, like validation of testing equipments using standard
reference, in process testing, shelf life testing of batches etc.
are being followed.
These
tests are carried out in our laboratory using modern computer aided
equipment like Gas Chromatography (on capillary columns), Atomic
Absorption, Spectroscope and various standard lab equipment. Our
personnel in the quality function are trained under strict meticulous
approach of no compromise on quality.
We have also made our systems as per ISO 9002 specifications.
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